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PRIVACY POLICY

Privacy is very important to us at Simple Will and we want to ensure you that we will handle your personal information in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information if you engage our legal services. By using our website, you agree to the terms of this Privacy Policy.

  1. Types of Information

a. Personal Information

 Client information: We collect the data necessary to complete the documents for you and your loved ones. This includes names, addresses, phone numbers, and other information you provide us for this purpose.

Billing information: We collect billing information required to complete a credit card transaction. This includes information such as credit card numbers, billing zip codes, bank account information. We also process this information through secure third-party payment processors.

b. Non-personal Information

Usage data: We collect information on how users interact with our website, including but not limited to, IP addresses, browser type, device type, pages visited, and time spent on the website.

Cookies: We may use cookies, web beacons, or other technologies to enhance your experience our website, deliver personalized content, or analyze the website’s performance. You can manage cookie preferences through your browser settings.

  1. How We Use Your Information

We use your information to provide, maintain, and improve our customer experience.

Specific purposes include:

  • Creating and sending your documents securely.
  • Processing payments and fulfilling your requests.
  • Communicating with you, including sending confirmation emails, documents, or customer support responses.
  • Analyzing website usage to enhance functionality and user experience.
  • Complying with legal obligations, such as tax reporting or responding to lawful requests from authorities.
  • Protecting against fraud, unauthorized access, or other illegal activities.

 

  1. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors (such as payment processors, cloud storage providers, IT support) who assist us in operating the website in various capacities.
  • Legal Requirements: When required by law, subpoena, or court order, or to protect our rights, property, or safety, or that of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided where required by law.
  • With Your Consent: If you explicitly authorize us to share your information with a third party.

 

  1. Your Choices and Rights

Opting Out

  • Cookies: Adjust your browser settings to disable cookies, though this may affect website functionality.

Texas Privacy Rights

As a Texas resident, you have certain rights under Texas law, including but not limited to, the right to know what personal information we collect, the right to correct inaccuracies in your personal data, and the right to delete your data. Contact us at to exercise these rights, subject to verification of your identity.

 

  1. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.

 

  1. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. We will delete or deidentify your personal information once it is no longer needed.

 

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

 

8. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of the Site after such changes constitutes acceptance of the updated policy.

 

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please reach out to us:

Email: help@simplewillnow.com

Phone: 940-799-9594 

 

Definitions:

“PERSONAL DATA” means any information, including sensitive data, that is linked or reasonably linkable to an identified or identifiable individual. This term includes pseudonymous data when the data is used in conjunction with additional information that reasonably links the data to an identified or identifiable individual. Publicly available information and deidentified data are not “personal data.”

“SENSITIVE DATA” is a subset of personal data that includes:

    • Any data revealing racial or ethnic origins, religious beliefs, mental or physical health conditions or diagnoses, sexuality, citizenship, or immigration status;
    • Genetic or biometric data processed to uniquely identify an individual;
    • Personal data of a child under the age of 13; and
    • Precise geolocation data (information that identifies an individual’s specific location with a defined degree of precision and accuracy).

“BIOMETRIC DATA” means data generated by automatic measurements of an individual’s biological characteristics. It does not include a physical or digital photograph, a video or audio recording or data generated from such a recording, or information collected, used, or stored for health care treatment, payment, or operations under HIPAA.

“DEIDENTIFIED DATA” means data that cannot reasonably be linked to an identified or identifiable individual, or a device linked to that individual.

“CHILD” means an individual younger than 13 years of age and “known child” means a child under circumstances where a controller has actual knowledge of, or willfully disregards, the child’s age.

“CONSENT” – A consumer’s consent must be freely given, informed, and unambiguous, and does not include agreements obtained through the use of dark patterns or by acceptance of broad, general terms or hovering over, pausing, or closing a given piece of content.

“SALE” of data means sharing, disclosing, or transferring data for monetary or other valuable consideration. Certain types of disclosures or transfers which are not deemed a sale include: disclosing the data to a third party in order to provide a product or service requested by the consumer; the disclosure of information that the consumer intentionally made available through a mass media channel and did not restrict to a specific audience; and disclosure to a third party as an asset that is part of a merger or acquisition.